Service Information


Service Information


To ensure that we continue to provide you with a reliable service, we are going to be carrying out routine maintenance from 02:00 to 06:00 hours on Sunday 13th October and from 01:00 to 05:00 hours on Monday 14th October.

This means that Online, Mobile and Telephone Banking Services will not be available during this time.  Now and again we make changes, upgrades and improvements to our service. This means that more  online security services  and you needs to be updated. Log in to Online Banking  to help prevent fraud.

We're sorry for any disruption that this causes.

Internet support team




This email was sent from a notification-only address that does not accept email replies. Please do not reply directly to this email. Many internet users have recently been targeted through bogus emails by fraudsters claiming to be from the bank. These emails ask customers to provide their internet banking security details in order to reactivate their account or verify an email address. Please be on your guard against emails that request any of your security details. If you receive an email like this you should not respond. Please remember that, for security reasons, apart from when you create them at registration or when you change your Internet PIN or Password, we will only ever ask you to enter random characters from your Internet PIN and Password when you logon to this service. We would never ask you, by email, to enter (or record) these details and we would therefore request that you do not respond to emails asking for this information.

Legal Information

This email message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please delete the message from your computer. Internet emails are not necessarily secure. National Westminster Bank plc does not accept responsibility for changes made to this message after it was sent.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by National Westminster Bank plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

National Westminster Bank plc. Registered in England and Wales (Registered Number 929027)
Registered Office: 135 Bishopsgate, London EC2M 3UR.

Authorised and regulated by the Financial Services Authority.

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